My Tech notes: Dealing with Difficult People

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Sunday, August 31, 2008

Dealing with Difficult People

clipped from
No matter where we go, we will face people who are negative, people who oppose our ideas, people who piss us off or people who simply do not like us. There are 6.4 billion people out there and conflict is a fact of life
Why Bother Controlling Our Responses?
Hurting Ourselves - One of my favorite sayings is “Holding a grudge against someone is like drinking poison and expecting the other person to die.”
It’s Not About You, It’s About Them
It’s not personal, so why do we take it personally
Battle of the Ego
Anger Feeds Anger. Negativity Feeds Negativity. - Rarely can any good come out of reacting against someone who is in a negative state
Negativity Spreads
Freedom of Speech - People are as entitled to their opinions as you are. Allow them to express how they feel and let it be
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